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Hua.com, which is China flower and gift website, is established in 2005 as the branded service provider in China flower industry under Shenzhen Baiyi Info &Tech Co., Ltd. It has won industry awards for three times during the period from 2013 to 2016: It was rated by China Electronic Commerce Association as the leading company in flower and gift industry; and rated as the national high-tech enterprise on November 2016.In 2017, Global E-commerce Conference granted Hua.com the Most Influential Award.
- Reasons to choose us
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12 years brand
Have been focused in flower express delivery business for more than 12 years -
Come out on top in sales volume
Leading flower enterprise with sales volume on top of others -
More than 4 million users
Have offered the best delivery experience for more than 4 million users -
Fashionable and original flower art
Have created a number of best sellers on the whole network for several seasons with our outstanding flower art team -
Real shot of orders
The flower and gift website in China that is dare to publish real shot of orders -
Base price guarantee
Reasonable prices are the most sincere pay-back to customers -
Delivered in 3 hours
Self-owned logistics, delivered in 1-3 hours at the soonest -
Commitment of 200% refund and compensation
Provide perfect service to relieve you from worries
- Featured service of Hua.com
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Deliver the flower in 3 hours
With more than 8,000 franchised outlets across the country, it can cover more than 1,000 cities and offer flower delivery within the city to guarantee freshness and high efficiency to the greatest extent
4 measures to guarantee flower delivery result
① Unify materials and equipment for more than 100 cities
Be the only one in the industry to realize: The headquarters send the matched greeting cards, packaging paper, flower boxes, special recipient forms and all other materials to franchised outlets in more than 100 cities across the country.
② Excellent flower art
Took the first place in the seventh China Flower Exposition and has created best sellers in several seasons; the outlets offer flower art training; send back the picture of each order for assessment and rating.
③ 360-degree KPI assessment for franchised outlets
Established 12 indicators for assessment, including buyer comments, recipient comments, delay rate and delivery etiquette, to optimize management and improve continuously. Guarantee the production effect of flower bouquet fundamentally.
④ Be the first to display real shot image of the order in China
Upload the real shot image before delivering the flowers to eliminate unqualified products and guarantee quality service for customers.
Offer people-oriented service
Offer people-oriented service, create cartoon directory for customers to select flowers and originally design a scenic cartoon for each bouquet. With a scene and a sentence, the customer can choose the flower in the atmosphere of love while enjoying the cartoon and drinking coffee.
With more than 8,000 franchised outlets across the country, it can cover more than 1,000 cities and offer flower delivery within the city to guarantee freshness and high efficiency to the greatest extent
② Excellent flower art
③ 360-degree KPI assessment for franchised outlets
④ Be the first to display real shot image of the order in China
- Hua.com promote the idea of “Be brave to love”
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Flower is the symbol of love. As the leading e-commerce flower enterprise, Hua.com always upholds that young people should be brave to love. “Be brave to love, means to say “I love you” bravely even if you might be refused; Be brave to love, means to stay with each other and make every effect to get closer to each other inch by inch even if you are a thousand miles apart.” As long as you are brave to love, love will always be there.
- Hua.com initiated the cartoon characters “Xiao Hua and Xiao Li”
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Hua.com initiated the cartoon characters “Hua Xixi and Li Dongdong”. At here, you can follow Hua Xixi and Li Dongdong to play in the Huali amusement park, read cosmic book and enjoy funny jokes, and pick the flowers while you are drinking coffee
- Milestones
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In 2017, Global E-commerce Conference granted Hua.com the Most Influential Award
China E-commerce Association appointed Shenzhen Baiyi Info &Tech Co., Ltd (Hua.com) as the Vice Chairman of China E-commerce Service Industry Alliance. -
In 2016, Hua.com was rated as national high-tech enterprise and leading enterprise in flower and gift e-commerce industry
In November 2016, Hua.com was certified as “National High-Tech Enterprise”; in December, Hua.com was rated as the leading enterprise in flower and gift e-commerce industry for the third time. -
In 2015, China flower and gift website officially put its short name “Hua.com” into use
China flower and gift website officially put its short name “Hua.com” into use at its tenth anniversary; it was awarded the title of leading enterprise in flower and gift e-commerce industry again -
In 2014, Hua.com expanded categories and optimized service system
In 2014, Hua.com launched FlowerSong imported high-end preserved flower and high-end flower gift package; as well as cake brands, such as Croissants, Waffleboy, etc.! It strengthened its service quality in all rounds and formed a strict “quality management and assessment system” in the industry -
In 2013, Hua.com was rated as the leading enterprise in flower and gift e-commerce industry
In the beginning of December, 2013, Hua.com was rated as “the leading enterprise in flower and gift e-commerce industry” by China E-commerce Association -
In 2012, Hua.com won the Best User Experience Award
Outcompeted dangdang.com, Vancl and other famous websites and won “Best User Experience Award” in China annual online retail conference in 2012 -
In 2011, Hua.com topped the other similar websites in sales volume
In respect of website visitor volume and sales volume, Hua.com stably perched at the forefront of flower and gift websites. Signed Strategic Framework Cooperation Agreement with baidu.com -
In 2010, Hua.com won APEC Golden Seed Award
Hua.com won “Golden Seed Award of China E-commerce e-value list” granted by Asia-Pacific Economic Cooperation (APEC)
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In 2009, Hua.com was ranked among top three of similar websites; relocated
In respect of website visitor volume and sales volume, Hua.com wan ranked among top three of flower and gift websites; relocated its headquarters to Shenzhen Development Bank Building and upgraded its call center -
In 2008, Hua.com extended its brand
To meet customer’s multiple demands on gifts, Hua.com rolled out Holiland and Ganso cakes, branded dolls and other categories -
In 2007, Hua.com won the Best Service Award of E-commerce
In 2007, Hua.com won the single award “Best Service Award” on China annual online retail conference -
Hua.com was ranked among top 100 of customer’s favorite B2C websites in 2006
In 2005, China flower and gift website was established -
In 2005, China flower and gift website was established
Hua.com was granted the ICP Business License by Guangdong Communications Administration
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National customer service hotline:400-889-8188
Customer service hotline in Shenzhen Headquarters:0755-88855678